The Information We Collect About You
We may collect information about you directly from you and from third parties, as well as automatically through your use of our Services.
Information We Collect Directly From You. We collect different kinds of information from you depending on your interaction with our Services:
In addition, if you are providing personal information for third parties in connection with using our Services, you are responsible for ensuring that you have all required permissions and consents to provide such personal information to us for use in connection with the Services and that our use of such personal information to provide the Services does not violate any applicable law, rule, regulation, or order.
How We Use Your Information
We use your information, including personal information, for the following purposes:
We use your information to communicate with you about your use of our Services, fulfill your orders, and process transactions for purchases you make, respond to your inquiries, and provide customer service.
We use your information to tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while accessing and using the Services.
We use your information to (a) ensure our Services are working as intended, (b) stock items and plan effectively for demand (how many people shop and at what hours, what items are popular and when, etc.), (c) refine our product listings, (d) operate our business, (e) better understand how users access and use our Services, both on an aggregated and individualized basis, (f) develop, maintain, protect, and improve our Services, and (g) perform research and analytics, including to analyze and report on usage and performance of our Services.
We use your information for marketing and promotional purposes. For example, we may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, to conduct contests and sweepstakes, or to otherwise contact you about products or information we think may interest you. We also may use your information for us and our affiliates, business partners, and select third parties to target, offer, market, or advertise products, programs, or services to you both on and off the Services.
How We Share Your Information
We may share your information, including personal information, as follows:
Please note that except as noted above, we will not sell or share your personal information with any third party for their direct marketing purposes without your consent.
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Services. There are two types of cookies: session and persistent cookies.
You may access or update certain personal information we have about you, or change certain preferences (including certain communication preferences) by (1) logging into your registered Site or App account and change your profile information and account settings (including location tracking), (2) changing your device’s settings for our App, or (3) contacting us as described at the end of this Policy. If you no longer want us to collect information through the App, please uninstall it. If you wish to delete your account and personal information we have collected, you can do so through your account settings or contact us at the end of this Policy.
We will use reasonable efforts to accommodate such requests to the extent required by law, provided that (a) we may refuse requests in our discretion if permitted by law; and (b) we may be required to retain personal information to comply with legal obligations, accounting requirements, or for other business purposes. We may request additional information to verify the identity of the requesting party before responding to a request. Please note that copies of information that you have updated, modified, or deleted may remain viewable in cached and archived pages of the Site for a period of time.
As noted above, we may send periodic promotional or informational emails to you. You may opt out of such communications by following the opt-out instructions contained in the e-mail. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you transaction-related e-mails about your account or any Services you have requested or received from us.
Google Chrome: https://support.google.com/chrome/answer/95647
Safari on iOS: https://support.apple.com/en-us/HT201265
To limit our collection of data via Google Analytics on our Site, visit the Site only from browsers on which you have installed Google Analytics’ opt-out browser add-on. Google also provides certain controls for interest-based Google ads in the Google Ads Settings. Certain preferences for some of the Nielsen tools we use can be adjusted here and here.
To find out more about how some third-party services manage the privacy of information in conjunction with delivering ads online, and how to opt out of certain collection or uses by of information by certain participating companies, visit http://www.youradchoices.com, http://www.aboutads.info/appchoices, http://www.networkadvertising.org, or https://www.networkadvertising.org/mobile-choice. We are not responsible for the opt-out process of third parties.
Our Site and Services may contain links to third-party websites or services, including those of brands or manufacturers that offer their products on our Services (“Third-Party Services”). Any access to and use of such Third-Party Service is not governed by this Policy, but instead is governed by the privacy policies of those Third-Party Services. We are not responsible for the information practices of such Third-Party Services.
Security of Your Personal Information
We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee 100% security. You should not share your account credentials with any third party. Please note that we are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Location of Information
Our Site and Services are offered from the United States and are not intended for use outside the United States (we do not currently ship or fulfill orders outside the United States). We store any information we collect in the United States. If you access the Services or Site from outside the United States, you agree to the transfer of your information to the United States, which may have less protections for your personal information than your jurisdiction of residence. Children Under 13 Our Site and Services are not designed or intended for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.
If you have questions about the privacy aspects of our Site or Services, or would like to make a request regarding your personal information or a complaint, please contact us at firstname.lastname@example.org.
Changes to this Policy
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on the Site. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site or if you have an account with us, providing notice to the email address in your account (for this reason you should make sure to update your account information promptly if it changes).
Nevada Privacy Notice
We do not sell your personal information as that term is defined under Nevada law. However, if you are a Nevada resident and wish to opt out of the future sale of your personal information, please email email@example.com.
California Privacy Notice
Under California Civil Code § 1798.83, California residents who have provided personal information to Toward Store may obtain information regarding Fresh Street’s disclosures, if any, of personal information to third parties for third-party direct marketing purposes. Requests must be submitted to the following address: firstname.lastname@example.org. Within 30 days of receiving such a request, we will provide a California Privacy Disclosure, which will include a list of certain categories of personal information disclosed during the preceding calendar year to third parties for their direct marketing purposes, along with the names and addresses of the third parties. This request may be made no more than once per calendar year.